Chats and information on your device
Your chat history, journal, notes, profile details, saved contacts, passcode and age confirmation stay on your device until you delete them. Use “Delete everything” on the passcode screen or the what Noahkind keeps page. Deletion cannot be undone.
Clearing your browser’s site data also removes the browser’s copy. If your phone or browser makes a backup, a copy may remain in that backup; manage it through your device or backup provider. Deleting on one device does not remove copies on another.
Messages sent to write a reply
Your message, earlier turns of the conversation and optional profile details travel through Noahkind’s service to an outside AI provider to write a reply. Noahkind keeps no server-side chat history or message backup. Journal notes and saved contacts are not sent.
The provider is instructed not to store the conversation as a chat history, but may retain messages briefly for safety and abuse checks. We do not promise a precise provider deletion time. Deleting your device’s copy does not recall information already processed by a provider.
Voice recordings are sent to be turned into text and are not kept by Noahkind afterwards. The resulting text is handled like a typed message. Reply words are sent to generate spoken audio when you use speech.
Subscription and payment records
These include your device identifier, subscription status and dates, billing country and recovery email. The email is used only to restore access. Card details stay with Stripe.
Subscription records are kept while your plan is active and remain after it ends for access restoration, payment queries, refunds and any applicable legal record-keeping duties. We aim to delete subscription records within 12 months of cancellation; this isn't automatic yet. You can ask for deletion by emailing hello@noahkind.app; we will explain what can be deleted and any records that must be retained, and why. Cancelling a plan or deleting chats on your device does not delete subscription or payment records.
Stripe holds its own payment records under its own retention requirements. A request to Noahkind does not automatically erase Stripe’s records. Removing recovery records may prevent us restoring a plan on a new device.
Reported replies and other service records
If you report a reply, the reply, your note, which chat it came from and the time are sent for review — not your name, device identifier or the rest of the conversation. Deleting chats does not recall that report. You can ask about deletion of a report through the same contact address.
Necessary usage and technical records are separate from your chats. Technical hosting records do not contain your message words. This policy does not promise an automatic deletion deadline for reports, usage or technical records.
Ask for deletion
Email hello@noahkind.app and say what you want deleted. For subscription records, use your checkout email where possible so we can identify the record and verify the request. Do not send your passcode, card details or your conversation.
Where information must be kept for legal obligations or an unresolved payment matter, we will explain the reason rather than promise that everything can be erased.
Read the full privacy notice