Refund policy

If you've bought Noahkind's £21 monthly plan and you're not happy with it, you can have a full refund within 30 days of your order date — no questions asked, and you don't need a reason.

To ask for one, email hello@noahkind.app, or reply to the receipt email you got when you paid. Refunds go back to the card you paid with and are processed by our payment provider, Stripe.

You can also write to:

You can cancel your subscription at any time from the plans section of the app's about you page. Cancelling stops the next payment; access continues until the end of the month you've already paid for.

A refund isn't the same as cancelling: cancelling stops future payments but keeps your plan to the end of the paid period. A refund gives the money back and ends the plan straight away, so you return to the free daily messages.

If you bought your plan inside Noahkind's iPhone app, that purchase is made with Apple, not with us — so Apple handles its refunds. Ask for one at reportaproblem.apple.com, and manage or cancel the plan in your iPhone's subscription settings. The 30-day guarantee above applies to plans bought on this website.

Noahkind keeps 10 messages a day free for everyone, up to 30 in a calendar month. The money-back guarantee applies to the £21 monthly plan, not to the free tier. Emergency messages are limited, but they go through any allowance regardless, and the real help page is always free and always open.